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Privacy Policy
This notice explains how we process personal data when you use the website and when you contact us.
1. Controller details
- Controller: Tretina Group PRO s. r. o.
- Address: Vištuk 546, 900 85 Vištuk
- Company ID: 56008996
- Email: servis@tretina.sk
- Phone: +421911677785
- DPO: [DPO contact / Daniel Tretina]
2. Data we process
- Contact details (name, email, phone) if you provide them.
- Message content when you contact us.
- Technical data (e.g., server logs: IP, user-agent, timestamp) for security/operation.
- Cookies according to your preferences (see Cookie Policy).
3. Purposes & legal bases
- Responding to enquiries: pre-contract steps or legitimate interest.
- Website security and operation: legitimate interest.
- Marketing / analytics: only with consent (if used).
- Legal obligations: where required by law.
Processing is governed by GDPR and applicable Slovak data protection rules.
4. Recipients / processors
We may use contractual processors such as:
- hosting / infrastructure,
- email service,
- analytics tools (only if enabled via consent).
Transfers outside the EU/EEA are performed only when necessary and in line with GDPR safeguards.
5. Retention
- Enquiries: typically until resolved + a reasonable period (e.g., 6–12 months).
- Technical logs: short periods (days to weeks) for security/diagnostics.
- Cookies: depends on type and settings (see Cookie Policy).
6. Your rights
- access, rectification, erasure, restriction,
- objection (especially for legitimate interest),
- data portability (where applicable),
- withdraw consent (where processing is based on consent).
You may also lodge a complaint with the Slovak Data Protection Authority.
7. Privacy contact
For privacy-related questions contact: [servis@tretina.sk]
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